NASHVILLE, TN (WSMV) - Thousands of patients go to Vanderbilt’s 100 Oaks campus for medical treatments and appointments and all of them just got a letter in the mail regarding a change.

Ann Spiller is one of the many who received the letter from Vanderbilt.

“It is disappointing,” said Spiller. “I feel like it’s criminal.”

The letter said the 100 Oaks facility is now considered a “hospital-based clinic.”

Patients may receive additional charges for things like equipment, supplies and other hospital employees involved in care.

A lot of people will likely be affected since patients visit the 100 Oaks facility for everything from dermatology and pain to heart health, spine therapy and brain cancer.

“Health insurance is already expensive and now they want to charge you more for it. It’s not good at all,” said Darryl Hancock.

Vanderbilt Health declined a request for an on-camera.

Instead, John Howser, the Chief Communications Officer of VUMC, sent a statement saying, “On June 3, Vanderbilt Health at One Hundred Oaks, our clinic facility located in South Nashville, was added to Vanderbilt University Medical Center’s hospital license as a hospital-based clinic. This change allows for the clinics operating at One Hundred Oaks to become administratively and financially consistent with the clinics operating on our 21st Avenue Campus, which are already hospital-based. Patients who receive care at One Hundred Oaks were notified by letter of this change. The letter explains that patients may notice a change in how charges are reflected on future bills, and encourages them to contact their insurance provider to see if the facility’s change to a hospital-based clinic may affect their coverage. Depending on their coverage, some patients may see no change while others may receive additional charges.”

Vanderbilt did not get specific about how many patients will be affected or how high those up-charges will be.

Many people out there now worry there will be patients out there, desperately needing care, that won’t be able to get treatment.

“I just feel like it’s a way to take advantage of those who need health care,” said Spiller.

“That means more people will stop going because they can’t pay for it,” said Hancock.

Copyright 2019 WSMV (Meredith Corporation). All rights reserved.



Carley Gordon joined the News4 team as a reporter in 2009. Carley currently covers the crime beat around Middle Tennessee.

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