NASHVILLE, TN (WSMV) - Money transferring apps are becoming an integral part of our lives, but one woman is warning about the scam she fell victim to.

Kelsey Wise uses Venmo a lot.

“Pretty much for everything," she said. "I live with roommates. It's the easiest way to settle up."

Venmo puts money almost instantly back into your bank account.

It’s part of the reason why she didn’t hesitate when a stranger at a gas pump in West End asked for a favor.

“[He] kind of like peeked his head around the corner and said 'Hey, you want to help me out? I left my wallet in my husband's car. Don't have any gas money but I need some to get home.'"

Wise said the man made small-talk and seemed harmless.

“There was nothing weird about his mannerisms or behavior.”

He pumped $53 of gas into his car, then gave her his Venmo username so she could request a payback. She never found it.

“[I felt] dumb. I know better. I'm a pretty cautious person just in general and I just felt bad. Why would you do that to somebody?” said Wise.

The Better Business Bureau recommends when using money transfer apps like Venmo, to always use them with people you know. Be careful dealing with strangers, remember there is no way to enforce a verbal IOU, and always use the same caution you use with cash. Most apps don’t offer buyer or seller protection. is now with you on the go! Get the latest news updates and video, 4WARN weather forecast, weather radar, special investigative reports, sports headlines and much more from News4 Nashville.

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Copyright 2019 WSMV (Meredith Corporation). All rights reserved.


Rebecca Cardenas is a Murrow-award winning journalist who joined News4 as a reporter in September 2017. She currently covers the court systems in Middle Tennessee.

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