Caresse Jackman is a Consumer Investigative Reporter at WSMV and reports on News 4’s Call 4 Action team. Call 4 Action is there to help Tennessean’s find solutions to consumer issues and complaints.
Caresse began her career with the News 4 I-Team in September 2019. She has more than a decade worth of news experience, helping to get people answers when they feel forgotten about and left out.
Caresse came to the Music City after spending 3 years in the Crescent City: New Orleans, LA. While there, she covered a wide range of stories that gained local, national and international attention.
These include the burning of three historically Black churches in St. Landry Parish, the removal of four Confederate Era monuments, an exclusive interview with the former Grand Wizard of the Ku Klux Klan David Duke and pump issues taking place at the New Orleans Sewerage and Water Board Department.
Helping residents is her passion.
While in New Orleans, Caresse spent months working on a four-part series entitled “The Forgotten East.” The series highlighted the past, present and future of the New Orleans East neighborhood--a section of town that was on the decline for several decades and never fully recovered after Hurricane Katrina. Her four-part series contributed to WWL-TV winning a regional Edward R. Murrow Award in the overall excellence category.
In addition, the series sparked conversation and led to Caresse receiving a Proclamation from the New Orleans City Council for her work on the series.
Before New Orleans, Caresse worked in Flint, Michigan as a general assignment reporter during the Flint Water Crisis. The extensive coverage of the crisis over the next two years led the station to receive both an Emmy and Edward R. Murrow Award for continuing coverage on Flint’s water emergency.
Caresse started her broadcast career in Mississippi, working as a reporter at WCBI-TV in Columbus. Prior to reporting, Caresse was a news producer at WJTV in Jackson, MS.
Ms. Jackman was born in Queens, NY and moved to Atlanta, GA at a young age. She attended the University of Georgia and earned a dual degree in Broadcast News and International Affairs. She is a member of Alpha Kappa Alpha Sorority, Inc. and the National Association of Black Journalists.
Caresse is thrilled to call Nashville her home. In her spare time, you can probably catch Caresse watching her Bulldogs play, watching a movie or enjoying the sights and sounds of Tennessee.
If you have a consumer concern or complaint, visit WSMV's Call 4 Action page, where you can complete the submission form to submit a complaint.