NASHVILLE, TN (WSMV) - We've got a great update to a story first brought to you by Call 4 Action Problem Solver Caresse Jackman. 

A woman named Amanda Morris reached out to News4's Call 4 Action team after not getting any answers from the Department of Labor about her unemployment benefits. 

The same day Caresse reported the story, the department called Morris and told her they were processing her claim. Later, Morris reached back out to News4, telling us she finally got her unemployment benefits. 

That's not all.

Over the weekend a kind stranger, who wanted to remain anonymous, contacted Caresse wanting to know how she could help Morris. 

Morris then told News4 that good samaritan sent her a money order totaling $400 to help her with groceries. 

If you have something you want us to investigate, call 615-353-2231 or email and put CALL 4 ACTION in the subject line. is now with you on the go! Get the latest news updates and video, 4WARN weather forecast, weather radar, special investigative reports, sports headlines and much more from News4 Nashville.

>> Click/tap here to download our free mobile app. <<

Copyright 2020 WSMV (Meredith Corporation). All rights reserved.


WSMV Digital Content Producer

A New York City native and a graduate of the Mizzou School of Journalism, Ethan joined the WSMV Digital Team in June 2019. Send him story ideas, food recommendations and sports topics to and follow him on Twiiter @EthanIllers_TV!

Recommended for you

(0) comments

Welcome to the discussion.

Keep it Clean. Please avoid obscene, vulgar, lewd, racist or sexually-oriented language.
Don't Threaten. Threats of harming another person will not be tolerated.
Be Truthful. Don't knowingly lie about anyone or anything.
Be Nice. No racism, sexism or any sort of -ism that is degrading to another person.
Be Proactive. Use the 'Report' link on each comment to let us know of abusive posts.
Share with Us. We'd love to hear eyewitness accounts, the history behind an article.