Capt. Shane O'Neal Opens Third Florida TowBoat US Location - WSMV Channel 4

Capt. Shane O'Neal Opens Third Florida TowBoat US Location

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BoatUS V.P. and Director of Towing Services Adam Wheeler, TowBoatUS Chickamauga Captain Shane O'Neal and Stacey O'Neal BoatUS V.P. and Director of Towing Services Adam Wheeler, TowBoatUS Chickamauga Captain Shane O'Neal and Stacey O'Neal
MEXICO BEACH, Fla., May 14, 2014 -- Captain Shane O’Neal, who brought TowBoatUS on water towing assistance for recreational boaters and anglers to Destin and Panama City, Florida last year, has extended his business eastward along the Panhandle, with the opening of TowBoatUS Mexico Beach this spring. “With three locations, each about 45 minutes apart by water, we’ll be able to provide faster service to boaters who have a breakdown, get stuck on a sandy shoal, need fuel, a jump start, or a tow back to a ramp,” O’Neal said. “And we’re on call 24/7.”

O’Neal, a former Georgia firefighter, and his wife, Stacey, opened their first local TowBoatUS business here on Chickamauga Lake in 2008 when the couple pawned Stacey’s wedding ring to raise the cash to buy their first towing response boat. They now have 15 boats at nine locations in Tennessee, Alabama and Florida – the most for any single TowBoatUS company – and Stacey has her ring back. In January the O’Neals won the TowBoatUS Tower of the Year award for their company’s “near-perfect towing dispatch operation, superior customer service and satisfaction, and ongoing towing case management.”

Much like an auto club for boaters, TowBoatUS offers nationwide on the water towing plans for saltwater boaters and anglers for just $149 a year that includes BoatUS or BoatUS Angler membership. Without a towing plan, saltwater boaters face costs that average $800 per incident nationally

O’Neal contracted with Captain Tim Brock of Mexico Beach to run TowBoatUS Mexico Beach. “I know these waters really well,” said Brock who came from Georgia five years ago because he “fell in love with the Gulf. I did a lot of river boating earlier, but I like saltwater better.” Brock holds a USCG Captain’s License and has run a fishing charter business in the area.

Boat Owners Association of The United States (BoatUS) is the nation's leading advocate for recreational boaters providing over half a million members with a wide array of consumer services, including on water towing assistance provided by TowBoatUS and Vessel Assist. Combined, these two towing fleets offer boaters, anglers and sailors the world’s largest network of towing ports with over 300 locations and over 600 towing assistance vessels — three times larger than the closest competitor. For more information go to www.BoatUS.com/towing or call 800-888-4869.

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