Hacker hits MAPCO security; customer info at risk - WSMV Channel 4

Hacker hits MAPCO security; customer info at risk

Posted: Updated:
BRENTWOOD, TN (WSMV) -

MAPCO convenience stores said Monday that hackers have caused a security breach that may have compromised customers' credit/debit card information.

The incident involves credit/debit card payments for transactions at MAPCO locations between March 19-25, April 14-15 and April 20-21.

MAPCO said they are notifying potentially affected customers because information may have been stolen that can be used to initiate fraudulent credit and debit card transactions.

MAPCO officials said they have taken steps to investigate the incident and further strengthen the security of its payment card processing systems to block future security attacks.

"Our first concern is our customers," said MAPCO Vice President of Operations Tony Miller in a news release. "We regret any inconvenience this criminal act by hackers may have caused and are enhancing our information security efforts to combat future information security threats. Through our internal investigation and collaboration with forensics security firms, we have disabled the malware that was used in this incident while establishing additional safeguards designed to prevent this from happening in the future."

Customers who suspect that their card information may have been compromised are advised to immediately contact their bank, credit union, or credit/debit card company and monitor account activity and credit reports.

Visit www.mapcoexpress.com for more information on important steps to take if they believe they were impacted.

Customers with questions may call a special help line that has been set up by MAPCO for additional customer support at 877-297-2081 Monday through Friday 7 a.m. to 10 p.m. Central Time and on Saturday and Sunday from 8 a.m. to 4 p.m. Central Time.

MAPCO is headquartering in Brentwood, TN.

The company operates convenience stores in Tennessee, northern and central Alabama, northern Georgia, Arkansas, Virginia, southern Kentucky and northern Mississippi.

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