Party bus rental leaves teens with unpleasant prom memories - WSMV Channel 4

Party bus rental leaves teens with unpleasant prom memories

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LYNCHBURG, TN (WSMV) -

Some mid-state students who hoped to have a big party bus for their prom ended up with something quite different. Now they have memories of their prom, but they're not the ones they had hoped for.

It was a prom 20 Moore County High School students won't soon forget.

"It was like really this is what we are going on our senior prom in," said parent Kelly Harrison. "All the kids were like, 'Oh my God.'"

Harrison's daughter, Erica, was one of those students.

"They were laughing at them; they were like, 'Look, look,'" Harrison said. "All her other friends were like, 'Look at what they are getting on.'"

Instead of a stretch limo or fancy vehicle, a 1941 converted school bus with Free At Last Bail Bonding Company logo on the side came to pick them up.

"It was very embarrassing, when you expecting for a $1,800 prized bus to pull up and it's a refurbish, bright orange, yellow, red bus that pulled up," Harrison said.

The parents booked the party bus for the teens through Superior Transportation out of Florida. They assumed it would be like one of the buses on the company's website.

Superior Transport officials said they never misled the parents.

"As from our presentation or representation when prospects call, we tell them that we have new and late model equipment," said company representative Scott Bottie. "We never told [Ms. Stephanie] Trail [parent] the vehicle was brand new."

"The sad part about it these kids went and got jobs to help pay for this bus and didn't ask for their parents to pay," Harrison said. "These kids need to be reimbursed for the money they put out for this bus."

Superior Transportation sub-contracted the deal with Sedan on Demand out of Nashville. The company manages the Free At Last Bus. A company official said after the driver arrived and the parents and students said that wasn't the bus they booked, he offered to cancel. But the parents decided to use the bright orange bus anyway.

"We didn't have a second backup," Harrison said.

Parents said the teens were so embarrassed by the bus that when they arrived at a restaurant in Murfreesboro, the students quickly exited and went inside. After dinner was over, they quickly jumped back on the bus so no one would see them.

"Yes they did make memories, but it wasn't the memories they wanted to have," Harrison said.

Sedan on Demand officials said they are finished doing business with Superior Transportation. They agreed to $660 to pick up the students; they are hoping to get their money from Superior.

There is an alert for Superior Transportation with the Better Business Bureau in Florida. The company has an ‘F' rating. There were 12 customer complaints over the past three years. Keep in mind the business is not BBB accredited.

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