Woman says she found cleaning crew in the act of stealing - WSMV News 4

Woman says she found cleaning crew in the act of stealing

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The same cleaning company accused of taking the Channel 4 I-Team's hidden cameras is now accused by 13 people throughout Middle Tennessee for stealing valuable items from the homes they had cleaned.

After several people contacted the Channel 4 I-Team with similar stories of how they noticed their jewelry missing after IGB Residential Cleaning Services cleaned their homes, we set up hidden cameras in an apartment and then hired IGB to clean it.

We also hid costume jewelry in drawers, boxes and in a closet, to see if anyone from the cleaning crew would inspect the jewelry. The other victims said none of their costume jewelry was taken, only the valuable items.

On Dec. 14, the owner of the company, Zach Jones, and his wife, Ithaca Black-Jones, showed up to clean the apartment.

When we returned to pay them, they were gone, as were three of our hidden cameras.

One of the cameras that wasn't stolen showed Zach Jones searching for and examining our hidden jewelry. He even went into the closet to open and inspect a bag of jewelry.

Our video also captured him holding one of our hidden cameras and closely examining a vent where we had placed a hidden camera.

Now, a Kingston Springs grandmother who said she hired IGB to clean her home claims she caught them in the act, and police even came to investigate them.

Edna Urie wasn't shy about trying to hold them accountable and getting her money back.

Urie's jewelry box had more than just jewelry inside, so after finding an online coupon for IGB, she sat in another room while the door was closed to her bedroom.

"All of a sudden it hit me. I thought, 'Oh Lord, I had put that money in the bottom of my jewelry drawer,'" Urie said.

So Urie went in, where she said Zach Jones was inside cleaning. When she says she went into the bedroom with him inside, she went right for the bottom drawer.

"I had $100s in one envelope, $50s in one, $20s in one, $5s in one - about $2,000," she said. "It was all gone. All of it gone."

Urie said Zach Jones was lying on the floor beside her bed.

"He was laying right over there," she said. "I said, 'Give me my money!' And he said, 'I didn't take your money.' And I said, 'Oh, yes you did. You got my money.'"

Urie said she found the envelopes that once held the money in a shoe box beneath the bed, and she believes she walked in on Zach Jones as he was counting it out.

"I was shaking like everything, and I called police," she said.

Urie saw another woman on the cleaning crew then come into the room, and when police arrived, they searched Zach Jones and the other men, but not the women.

"The police said they could not search her. All they could do was run the back of her hand over her," Urie said. "I am sure the money was in there."

Also, Urie said, Zach Jones was wearing gloves the entire time, so the police could not find fingerprints, and they couldn't find money on either Zach Jones or the other men.

So, police had no way to arrest any of them.

After this incident at Urie's home in 2011 came several accusations against IGB in 2012 as people in Franklin, Mt. Juliet and Nashville all said they had been robbed by IGB.

But no one connected the dots until the Channel 4 I-team located all of the alleged victims.

"I thought, 'Hallelujah!' I have prayed for this. I had prayed that he'd get caught. I mean, he's such a cool dude," Urie said.

Zach Jones is still out there, as police haven't been able to find him to serve a warrant.

Urie said she is also missing a ring after the cleaning crew came to her home.

Ithaca Black-Jones has not been charged with any crime.

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