City of Nashville launches redesigned website - WSMV Channel 4

City of Nashville launches redesigned website

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The city of Nashville has redesigned its website in hopes that it will give the public a more user-friendly experience on their desktop and mobile devices.

The redesigned will now automatically reformat to fit any device screen size from desktop to smartphone, according to a news release.

"Whether you are a resident wanting to report a pothole or a business owner needing a permit or a visitor thinking of spending time here, the new site offers better, faster 24-hour access to information and services," Mayor Karl Dean said in a news release. "A variety of new features will make Metro government even more accessible and transparent to our citizens, which is important to me."

City officials said nearly 19 percent of the site's traffic currently comes from mobile devices.

Changes to the website include:

  • Enhanced search capability, offering search results which improve and give prominence to popular search results that visitors select.
  • Improved interactive calendar with community and local government events.
  • Interactive maps to find community attractions and government locations like parks, greenways and offices.
  • Subscription tools for automated delivery of government meeting agendas by email or text message.
  • Combined social media center to centralize social media offerings from Metro departments, agencies and initiatives in one location.
  • Combined newsroom allowing for centralized press and media releases from many departments and agencies.
  • Additional and easier to locate on-demand online services, including an online form to report comments and complaints to the Metro 311 Customer Service Center.

The city said new features that will be added in the coming months include more extensive use of maps that understand a user's current location and a feature offering customized content based on visitors' preferences.

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