Better Business Bureau warns of scam artist locksmiths - WSMV Channel 4

Better Business Bureau warns of scam artist locksmiths

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NASHVILLE, TN (WSMV) -

Call a locksmith, and there's a good chance you won't get the real deal.

The Better Business Bureau recently did a three-mile radius search around two popular Nashville malls and said they found eight locksmiths. Out of those eight, they said seven were not legitimate.

Some companies list fake addresses online, so the person on the other end could be in a call center anywhere in the United States. They then dispatch someone who may not be a licensed locksmith, and customers often end up paying way more than they were first quoted.

"Immediately, they say, 'OK, this lock is not pickable. I have no choice but to drill it.' They drill it. Then they'll charge people $200 to $300, whatever they want to say. It depends really how much they can push," said Abou Ezzadpanah, the co-owner of ABC Lock and Key.

The owners of ABC Lock and Key in Nashville are fed up with scam artists who not only hurt the bottom lines at legitimate companies, but they also give them a bad name.

To be safe, the Better Business Bureau recommends:

  • Get a list of BBB Accredited Locksmiths at http://gobbb.org.
  • Get references from friends and neighbors.
  • Store locksmith contact details into your cell phone.
  • Be cautious of locksmiths who arrive in unmarked cars or vans. Legitimate locksmiths usually have a van with the company name.
  • Ask for an ID with name and address. Associated Locksmiths of America members carry a membership card and can be vetted at 214-819-9733.

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