Employees use social media to ID shoplifters who complained - WSMV News 4

Employees use social media to identify shoplifters who complained

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Two shoplifting suspects were so upset with how they were treated in one store, they called another location to complain. The store manager did a little investigative work of his own and was able to identify the criminals using social media.

Whether they window shop or shovel out tons of cash, shoppers expect to be treated right and with good customer service.

For two shoplifters in Murfreesboro, they expected that too when they called to complain after getting the sticky fingers and getting caught.

It happened Monday afternoon at Bink's Outfitters at the Stones River Mall on Old Fort Parkway.

Two crooks were in the store for more than an hour, stealing clothing and a purse. Store employees were watching their every move, and once they tried to leave without paying, they were caught red-handed.

"To steal something in the first place, you have to have a different mentality," said shopper Kristin Brown. "And then to call and complain about the treatment you received after you've stolen items, is ridiculous."

It was about 20 to 30 minutes after the women made their getaway that one of them called the Bink's Outfitters in Franklin to complain about how they were treated at the Stones River location. That was all the ammunition store employees needed to figure out who they were.

The shoplifter's phone number showed up on caller ID, so the manager typed it into Facebook, and nearly everything about her was revealed and was turned over to police. Her partner in crime was a Facebook friend, so she was identified too.

"You kind of want to put that information on there too, just in case someone who might have graduated with you can find you," said shopper Veljko Bogdanvic. "There is a downfall, like those girls found out."

The crooks are still on the loose, not even knowing their demand for better customer service after they committed a petty theft, may be the very thing that lands them in jail.

"I think they go down in the category of the world's dumbest criminals," Brown said.

The manager of Bink's Outfitters is planning to take out warrants for the arrest of the two girls.

Store employees were able to get all the stolen merchandise back as the crooks made their getaway.

Murfreesboro police are investigating.

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