Homeowners warn about storm-chasing roofers - WSMV News 4

Homeowners warn about storm-chasing roofers

Posted: Updated: Dec 3, 2012 09:42 PM

A Middle Tennessee couple wants other homeowners to learn from their $4,500 mistake: A company promised to fix their wind-damaged roof and collected the money, but after four months, still hasn't laid the first shingle.

According to the Better Business Bureau, 20 other people have filed similar complaints against Inspector Roofing, a company that had been based in Hendersonville, but closed its office last week owing rent, according to the building's owner.

Robert and Glenda Weaver of Cross Plains said they want their money back because the company had not made good on its promise.

"They said, the sooner we get the check, the sooner you'll have a roof. You'll have a roof in three weeks," said Glenda Weaver.

That was in July, but the Weavers said no workers have ever started, and no shingles have been delivered.

"We were told numerous times that materials had been ordered and were being delivered, but nothing's gone on," she said.

The Better Business Bureau gave Inspector Roofing an "F" rating. There have been 21 serious complaints filed against the business. The BBB says the company collected $93,000 for work that is incomplete.

The company told the BBB they're behind because their main roofer was injured; then it was too hot; then too rainy.

Nick Evans, the owner of the company, talked briefly on the phone to Channel 4 about the Weavers.

"She is just a disgruntled customer, and sometimes you just can't make everybody happy," said Evans.

"If they're having a problem, we could always take it to court," he said.

The Weavers said they just want a refund so they can hire a company that will give them a new roof, instead of excuses.

"People beware. Do not let anyone just pull up in your driveway and say you might qualify for a roof from your insurance company; check them out first," Glenda Weavers said.

The Better Business Bureau said consumers should beware of storm chasers; they are often businesses that solicit door to door, often in unmarked trucks.

The BBB recommended getting at least three bids before hiring a company. It also recommends making a down payment with a credit card, rather than a check or cash, because consumers have more protection.

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