A local pool company that's been the subject of dozens of complaints had its building license officially suspended Thursday.
Some 30 families said Premier Pools and Patios didn't provide efficient services.
In some cases, the company is accused of walking away from an unfinished project. In other cases, clients said the company built a pool that had to be redone and damaged property.
Those homeowners want the state board of licensing contractors to take away Premier's license, so they can never build in Tennessee again.
"I do not have a finished working pool. It's been almost a year, and a lot of things need to be redone," said a homeowner named Sam, who didn't want his last name used.
Sam is one of 16 who have filed an official complaint with the state.
The owner of the company, Anna Shanks, did not show up Thursday for a license suspension hearing. She listened in by conference call from her attorney's Nashville office.
Premier Pool attorney Steve Lefkovitz agreed to have his client surrender its building license as long as the word revocation was left out.
"Revocation does have connotations of wrongdoing," said Lefkovitz.
But the board didn't agree with leaving out the word revocation, so there will be a full hearing with witnesses. Homeowners said they want it on the record that Premier Pools had its license taken away for good reason.
"I think the pool company tried to hold on to what they could, so they could work in another state. But the board said no, you've done some damage, so we're going to go ahead with the hearing, so that's exactly what we needed to hear," said homeowner Jenny Carson.
Middle Tennessee victims don't want the owners to move on to new victims in other states without a black mark on their record.
"If it's a big deal here in Tennessee, then it's likely contractor boards in other states won't issue them a license," said Sam.
The contractors board will meet again Nov. 28, when they're expected to have a full hearing about the permanent revocation of Premier Pool's License.
The company has already filed for bankruptcy in Tennessee and California.
Their creditors are not only the pool customers, but dozens of local suppliers and contractors who say Premier owes them tens of thousands of dollars.
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