Comcast to test data plan changes in Nashville - WSMV Channel 4
Member Center:
Comcast is getting ready to raise its prices for customer data plans, and Nashville is going to be a testing site for the new rates.
The new plan calls for customers who go beyond 300 gigabytes (GB) of data in a month allowance to be charged an additional fee.
To stay under 300 GB, customers could still upload 30,000 high-resolution photos, download 65,000 songs or watch 150 DVD-quality movies each month, the company said.
If a customer goes over that amount, instead of getting a surprise bill, Comcast is giving a grace period for the first three times a customer goes over, but after that, the customer will be charged $10 each time they use 50 GB of data.
In a statement Monday, Comcast spokesman Charlie Douglas said:
"The purpose of this new approach is to give our customers – especially the heaviest data users – more flexibility when it comes to their data usage needs. Those who want to consume more now have the ability to do so."
If you have questions about Comcast's new data plan, visit: http://customer.comcast.com/help-and-support/internet/data-usage-plans-nash/.
Copyright 2012 WSMV (Meredith Corporation). All rights reserved.
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