Patients say doc's office closed without notice - WSMV Channel 4

Patients say doc's office closed without notice

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A prominent eye doctor who was a household name in Nashville has closed his practice.

Many of Dr. Peter Arrowsmith's former patients say they're angry they had no warning at all and no idea what happened to their medical records.

Michael Douglas owns a restaurant in East Nashville. He had to sell a lot of burgers to pay Dr. Arrowsmith for Lasik eye surgery last year.

"It cost $3,998," Douglas said.

Douglas says when he went back for his one-year check-up,  he thought he must be on the wrong floor.

"I went upstairs, and lo and behold, he's gone," Douglas said.

Dr. Arrowsmith had been in practice for more than 30 years, most recently at an office building near Centennial Park.

Another doctor's group, PhyBus LLC,  has taken over the ninth floor space that used to be leased by Dr. Arrowsmith. 

The company tells Channel 4 that Dr. Arrowsmith sold  PhyBus his eye surgery center.   

Rodney Lunn, a partner in the venture, says PhyBus had been negotiating the sale for several months before Dr. Arrowsmith closed his office in February. Lunn says PhyBus did not buy Dr. Arrowsmith's medical practice and says the company not have his medical records.

"Things just aren't adding up to me," said Douglas when we told him that PhyBus had bought the surgery center.

Douglas is one of dozens of Arrowsmith patients who want to locate their former eye doctor. An internet forum devoted to the topic is full of comments from disappointed patients.

Douglas asks, "If he's gone out of business, or retired, why didn't he give us a chance to get our medical records?"

"I didn't get any word. No letter, no confirmation," he says.

It's not supposed to work that way. The state's rules for medical professionals say a doctor who's retiring must tell his patients and let them know where their medical  records are.

Douglas is having problems with his vision, but he's afraid to see another doctor without his records. Plus, he had paid in advance for four years of  follow-ups.

"It's gone," Douglas says.

The state confirms that Dr. Arrowsmith still has a valid medical license.  It expires in December.

The only address they have for him is the old office address, and his home address in Brentwood. Channel 4 went to the home, but no one answered the door.

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