Investigators Concerned For Safety In Raid - WSMV News 4

Investigators Concerned For Safety In Raid

Updated: December 8, 2009

Internal police documents and video obtained by the Channel 4 I-Team reveal when state insurance investigators decided to raid a company and take documents, they were so concerned for their safety they asked Metro police to protect them.


Video: Investigators Ask Police To Protect Them In Raid


Confidential records and video show state investigators, guarded by Metro police, concerned about information of a gun-toting CEO and convicted felons working for United Benefits of America.


Surveillance video shows armed Metro police officers escorting state investigators into the offices of UBA in February.


The I-Team first reported about UBA in April. Furious former customers from four different states told the I-Team the company misled them into believing they were buying insurance and instead got discount cards.


Several former workers admitted what the I-Team caught on hidden camera: that many of them were trained to mislead customers using the TAFT tactic, which stands for Tell them Any F***ing Thing.


In the midst of the I-Team’s investigation, the state Department of Commerce and Insurance raided the company. State investigators asked Metro police to protect them because of safety concerns.


The confidential Metro police investigation into how the raid was handled shows state investigators concerned about "information that UBA CEO Tim Thomas was known to have a bad temper." Former workers said in the report that Thomas "had brandished a firearm,” "had threatened a prior employee, "and "there was indications that convicted felons worked on site."


Surveillance video shows officers escorting state investigators throughout the building, even keeping watch in the front lobby.


The Metro police file, which also contained all of the I-Team’s stories about UBA, also revealed state investigators took 21 boxes of files during the raid at the company's headquarters.


The headquarters is now empty. The I-Team tracked the company to a building on Murfreesboro Road, where there is a company calling itself U.S. Benefits.


After UBA's attorney told the I-Team no comment and Thomas didn't return the I-Team’s calls, the I-Team went to the new offices and was told to leave.


A spokesman for the state Department of Commerce and Insurance would not discuss its investigation.


The I-Team obtained all of the records and video that were never intended to be released only when Thomas complained how Metro police handled the raid.


Metro police reviewed the raid, found their officers acted appropriately and all of the information then became public record.


During the raid, no one from UBA caused any problems, and Thomas was not there at the time.

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