Closed Captioning Concerns - WSMV Channel 4

Closed Captioning Concerns

For closed captioning concerns, please contact Donna Sexton at the captioning hot line:

Phone: 615-353-2246
Fax: 615-353-2375
E-mail: ClosedCaption@wsmv.com

We will make every effort to respond or otherwise resolve your phone, fax, or e-mail inquiry within 24 hours or one business day. 

Written closed captioning complaints should be directed to the following:

Closed Captioning
WSMV-TV
5700 Knob Road
Nashville, Tenn. 

Before sending a written complaint, we recommend you first contact Donna Sexton using the captioning hot line. We may be able to resolve your problem immediately without the need for a formal complaint. In any event we respond to your complaint information within 30 days.