For closed captioning concerns, please contact Donna Sexton at the captioning hot line:
We will make every effort to respond or otherwise resolve your phone, fax, or e-mail inquiry within 24 hours or one business day.
Written closed captioning complaints should be directed to the following:
5700 Knob Road
Before sending a written complaint, we recommend you first contact Donna Sexton using the captioning hot line. We may be able to resolve your problem immediately without the need for a formal complaint. In any event we respond to your complaint information within 30 days.
Please let us know your concern by answering the questions below.