GOODLETTSVILLE, Tenn. -- Keinan Marsh ended up at a school he didn't want to go to, all because his family didn't know to ask for one certain form.

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"I think it's so unfair. I really do," said Leah Marsh, Keinan's mother.

Keinan is a seventh grader. For the last two years, he has attended Goodlettsville Middle School. This year, Metro was going to rezone him to Madison Middle School.

The school system gave the family a choice in February if they wanted to send Keinan to Madison or have him stay at Goodlettsville. The family chose Goodlettsville.

But there's a clause on that choice form that says transportation will be the parent's responsibility, and the family had no way to get Keinan there, so he started school at Madison Middle.

Then, the family was surprised to find out that a bus does, indeed, go through their neighborhood on the way to Goodlettsville Middle -- a bus her son was not allowed to ride since he's in seventh grade.

"I even called Goodlettsville and I called the school board, and there was nothing they could do about it," Marsh said.

It turns out that eighth graders from their neighborhood still go to Goodlettsville, which is why the bus runs down their street. The family wanted to know: Why can't Keinan ride that bus?

It turns out that he can.

Metro Schools spokeswoman Olivia Brown said all that parents have to do is ask for an exception-to-ride form.

"They can make a request, if there's space available on the bus, to ride that bus to a school," said Brown.

Marsh said it took a news station to find out what the school system could have told her a month ago that all it took was one form.

Keinan wanted to continue at Goodlettsville because Madison doesn't have a sports program on campus. His parents said he's settled in at Madison now, so it will be his choice whether to switch back to Goodlettsville.