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Residents Demand Answers After Computers Stolen

Channel 4 Receives Numerous E-Mails From Worried Viewers

POSTED: 4:52 pm CST December 31, 2007
UPDATED: 7:22 pm CST December 31, 2007

Davidson County voters are asking for answers after computers were stolen that contained Social Security numbers, but Channel 4 has had a tough time finding someone to discuss the issue.

Video: Voters Concerned After Computers Stolen

It has been nearly a week since thieves took two laptops from the Davidson County Election Commission.

Channel 4 learned that the computers contained the Social Security number of every registered voter in the county.

But what has not been revealed is how much the county did to keep your personal information protected in the first place.

Nashville resident Deborah Narrigan said her first reaction was “surprise and total outrage” when she heard thieves robbed the Davidson County Election Commission office.

She's no stranger to the commission, having questioned their tactics before as a spokesperson for a citizen group working for secure elections.

Now as a voter whose identity is possibly at risk, she's again questioning how the office does business.

"You have to have systems. You can't just have a computer. You have to have plan. You have to have it locked up. You have to have only certain people using it, a procedure. It's basic with electronics. I think that was missing. It seems not to be a very strong system," said Narrigan.

Channel 4 has received numerous e-mails asking the station important questions about the security breach, such as: Was the sensitive information on the laptops encrypted? Were the laptops password protected?

WSMV went to the election office on Monday to get answers but officials refused to talk.

"None of us are authorized even to make a statement," said Lionel Burnett of the Davidson County Election Commission.

"They need to tell the public what's going on. People have a right to know,” said Narrigan.

What officials would say on Monday is that they are taking plenty of calls from concerned citizens and talking to them on an individual basis.

Narrigan called the election commission while Channel 4's cameras were rolling to see what information she could get.

"Can you tell me anything about the security on those computers?" asked Narrigan.

Narrigan got several standard talking points similar to what Channel 4 ran into after asking our questions.

The answers she received included:
  • Election officials are sending out a mailer to affected voters
  • There will be a meeting about the issue on Thursday
  • Voters should take steps with the credit bureaus to protect themselves

    But those answers are not good enough for at least one voter.

    "This needs to be open to the public. It needs to be clear what happened, and it needs to be prevented in the future," said Narrigan

    As of Monday, the election commission has not had any reports of identity theft.

    Officials encourage voters to call one of the three major credit reporting bureaus and put a fraud alert on their credit records.

    This way if anyone tries to open up a line of credit, the person will be notified immediately.

    Around the same time that the election commission break-in occurred, there was a similar burglary at the state Department of Safety. One desktop computer and several laptops were stolen there.

    The Department of Safety said that as far as they know all of those computers were being prepared to be distributed, and it appears they have no personal information on them.


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